Terms and conditions
Terms of delivery 21.3.2021
We send orders mainly to the EU Countries, UK, Japan, Canada, South-Korea and
USA. You'll find all Countries from the menu in the check out. You can also order products at another address, for example as a gift, to add
the shipping address to the details field. The subscriber must be 18 years of age or have the guardian's consent given by
email. We will answer any questions by email or phone. Below you will find our contact
Product prices include Finnish VAT, tax breakdown can be seen in shopping
cart and delivery confirmation. Possible shipping costs will be added to the total purchases and displayed in
the shopping cart. The ordered products can be paid for by all the payment methods available at Paytrail. Paytrail Plc (Business ID 2122839-7) acts as a collecting payment service provider and is an
authorized Payment Institution. Paytrail Plc will be shown as the
recipient on your bank or credit card statement. Paytrail Plc will
forward the payment to the merchant.
Innova 2, Lutakonaukio 7, 40100 Jyväskylä.
Payments with Visa, Visa Electron or MasterCard.
If you want to pay with Visa, Visa Electron, MasterCard or other credit cards
displayed at the checkout, Humina Design will only act as a marketer of
products and services and will also deliver the products to the buyer. Paytrail is responsible for complaints.
Paytrail payment and financing service for online banking is implemented in cooperation with Finnish banks and credit institutions.
Payment can be made through direct bank transfer. We will ship products only after payment has been received at our bank account.
Shipping costs are shown at checkout when ordering. You can choose the delivery method you want and the price will be determined accordingly. Shipping costs depend on the weight of the order. If you order only one small product, choose the letter as the delivery method. Otherwise, select another delivery method or pick-up from the store as the order form. Valid delivery costs are shown in more detail at checkout when you place your order.
When delivered outside Finland, the customer is responsible for any customs, tax and all other import-related payments.
If delivery is delayed, we'll contact you as soon as possible.
Shipments are delivered by letter or parcel via Finnish Posti and Matkahuolto.
You can also pickup products directly from our stores without shipping costs:
Humina Design Shop, Fiskarsintie 360, 10470 FISKARS, FINLAND
When your order is ready to be picked up, we will send you a text
message / email about it.
RIGHT OF WITHDRAWAL
The customer has the right to cancel the transaction within 14 days, either verbally or in writing. Below you will find contact information. The product must be shipped within 14 days of cancellation. Return of payment will be made by the same payment method as the purchase.
According to the Consumer Protection Act: "If the consumer has received the goods, he must keep it substantially unchanged and unrestricted until he decides to keep the goods. However, if the consumer withdraws from the contract after the goods are put into service, he shall be liable for the value of the contract. Goods shall not be deemed to have been put into service if the consumer has treated the goods only as necessary for the purpose of ascertaining their nature, characteristics and functionality. "
The product may be tested and matched as in the store. Any other use of the
product is considered as commissioning. (Guidance for Consumer Advisory Board
We do not accept returns of hygiene products, underwear and earrings.
You must include or copy the original shipping list. Returns will be paid by the customer and the shipping price will not be refunded. We do not redeem postage returns.
If you want to return your product, first contact firstname.lastname@example.org for more information about the procedure. You can send the items to Humina Design at the address below.
We will refund or exchange defective products sold as new.
Used products are sold in the condition they are at the time of purchase and defects in them will not be refunded.
If the shipment is damaged during transport, contact
Posti or Matkahuolto Customer Service directly.
Your personal information will not be disclosed to third parties and will only be used for the purpose of managing your customer relationship.
reserve the right to change terms and prices.
CONTACT & INFO
Humina Design Shop // Onemanband OMB
Fiskarsintie 360 Lh 2, 10470 Fiskars, Finland
Hanna/ +358 40 7028364